Man, I have been really busy for the last 12 months... I worked my last gigs with IAG Consulting, and then went independent to contract at one of the big 5 Canadian banks. It was for 6 months, been renewed, and seems possible a few more extensions will be offered.
I do miss the variety of engagements I had at IAG Consulting over the previous 5 years, and would love to do it again sometime, but a few changes in my needs led to the more traditional contract. That said, it is a great project I am on, to completely revamp how customers are treated when they come into a branch for one product and are helped to look at other complementary products and services for a better overall support of their financial needs. It is a big project , even for this bank, with more BAs in one place and time than I have ever seen before, with the project broken into components that are all being analyzed and designed in parallel.My role is primarily coordination across the components, and as single point of contact to many other stakeholders in the bank. I have been dealing with and learning from people in legal, compliance, privacy, internal controls, anti-money laundering and more.
So that is my past year in a few sentences. I think I will be posting more often over the coming months, probably more about my favourite combination of process, data, rules, services and such.
Cheers for the moment.
