Saturday, May 29, 2010

Another attempt to understand Business Analysts

I am sure Ann Hall over at is a nice person, and I appreciate her interest in what Business Analysts are or do, but she is not helping by quoting people who say my real key skill is customer service... have a look at

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About Me

Ontario, Canada
I have been an IT Business Analyst for 25 years, so I must have learned something. Also been on a lot of projects, which I have distilled into the book "Cascade": follow the link to the right to see more.